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Q. Unresolved Disputes with Auto Shipping

 A. One of the best ways auto transport carriers get business is through customer referrals. So if a dispute arises, it is recommended to try and settle things with the auto shipping company before resorting to other methods.  Auto shipping companies are usually prompt to take action in resolving any problems that may have accrued through their car delivery service. In any case, if your situation is not being handled well, there are some agencies you can report the vehicle shipping company to.
Agencies that you can file a complaint against auto shipping companies:
     - Better Business Bureau (BBB)

  • Federal Department of Transportation
  • Interstate commerce commission
  • Chamber of commerce in your state
Keep all Paper Work from the Auto Shipping Company!
Every auto shipping company will supply you with paper work before your vehicle is in transport called a Bill of Lading. Car shipping companies are required by law to give you this document and have this paper work for every automobile that the company has in transport. On the auto shipping Bill Of Lading you will find all your order information as well as report of your vehicle condition. Be sure to get a copy of this report from the auto transporter when your vehicle gets delivered to you. Without this paper work it may be difficult to solve a dispute. Next -Inspect Car Before Auto Shipping » 

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Quick Car Transport Tip:
Inspecting your vehicle for damage is important to do when auto transport carriers pick up you vehicle and then again when they drop off your automobile.

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