Frequently Asked Vehicle Transport Questions

 

 

 

 

 

 

 

 

 

 

 

 

Below, are answers to a list of questions and concerns regarding the shipping a vehicle. We hope the answers below will be informative so your auto transporting experience is pleasant.

 

Q:I would like to know what is the time factor in shipping my vehicle?
A:It all depends on the auto transport carriers, who may be transporting up to ten vehicles at a time. There are different factors that can contribute to delay like weather and road conditions. So a guaranteed car delivery date is quite likely impossible. However, on a realistic basis, it may take up to fourteen days for an auto transport carrier to reach its destination, but some auto shipment routes are quicker than others are.

Q: How much advanced notice should I give the auto transporter for shipping my vehicle?
A: An auto transporter company required at least two weeks advanced notice to make sure that the vehicle is picked up on time or to make room for any extenuating circumstances. For express shipment, you have to find out if the car shipping company offers that service. Please note, express vehicle shipping service may cost additional cost.

Q: How long should I expect my vehicle to be picked up by the auto shipping company?
A: Well, usually it may take up to three days for your car to be picked up and shipped. However, most auto transport companies will try to work around your schedule if you would request a specific pick up date. This may cost you additional fees depending on dates and time of pickup and car delivery.

Q: How soon should I make a reservation for shipping my vehicle?
A : Up to a two month advanced reservation for all car shipping.

Q: How are the shipping cost calculated for shipping my car, SUV or truck?
A: To calculate shipping cost for any vehicle, it requires a determination of the distance, size of vehicle, weight and the location where the vehicle is to be delivered. Most car transport carriers know of the fastest and shortest routes to ship a vehicle.

Q: Do I have to submit any advanced payment to the vehicle shipping company in lieu of my order?
A: In most cases, you will be asked to make a small deposit and sign a shipping order before the car is ready for shipment. In some instances, there may be exceptions to the rule. Please be sure to ask auto transport company before booking your shipment.

Q: What are the payment options accepted by the auto transporter?
A: When the car is delivered, the auto shipping company will accept payment in the form of cash, money order, any major credit card or cashiers check..

Q: Am I allowed to put any personal items in my vehicle or motorcycle during the shipping process?
A: Absolutely not. No car shipping company will permit you to do so because of the strict rules determined by the Department of Transportation with respect to that. If you decide not to abide by this rule and pack any of your personal items in the shipped vehicle, you will not be able to recover any damages because those items are not covered by insurance.

Q:Can I expect to have my vehicle insurance during the auto shipping process?
A: You are allowed an amount of insurance coverage according to the Blue Book value of your vehicle during shipment. For exotic or antique cars, you should have an updated vehicle appraisal done before auto transport service. Any insurance coverage for all other types of vehicle will not include total recovery of any glass or motor/undercarriage or exterior damage of the vehicle.

Q: Can I still ship my vehicle even if it is not in running condition?
A : Yes, you can. However, you will incur additional fees for this type of auto transport. If the vehicle was in wreckage, it cannot be shipped. You will need a working emergency break and inflated tires, even if the car is inoperable.

Q: What happens if I am not available at the time of vehicle pick up?
A :In a case like this, you would have to assign someone else to take your place and go to the pick up location to sign all the required vehicle shipping forms for you. If that is not possible, then your vehicle may be put in a storage terminal until you are available.

Q: What will happen if the auto carrier cannot get into the pick up location?
A: Most residential areas are inaccessible because the auto transport carrier is usually 75 feet long and very wide. Also narrow streets; low power lines and trees make it impossible for the auto transport carrier driver to maneuver the vehicle. In cases like this, you and your driver will have to make arrangements for a more convenient pick up location such as a large parking lot at a shopping mall, for example.

Q: Can I leave gasoline in my car before it is shipped and if so how much?
A: The vehicle has to be properly prepared for shipping and the rules set by the Department of Transportation forbids the fuel tank from being completely full. It may contain about quarter tank of gasoline. If the vehicle is going to be shipped to Hawaii, the fuel should be as low as possible.

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