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The
below is an actual example given to Auto-Car-Transport.com by
a motorcycle shipping hauler of a delay caused by a customer:
Problem: Upon arrival at a drop off location the customer was not available. The motorcycle transport company contacted the customer and was notified that the customer forgot and would only be available to pick up the motorcycle the next day. The motorcycle transportation company’s other deliveries are in different states that are much further away. With no other choice the motorcycle haulers must wait for that customer to arrive because they will not be in that area again. All this results in delaying the other customers that are expecting there motorcycle arrive on time. This example is a classic scenario of a customer being responsible for the delay in a motorcycle delivery.
Some ways in which to avoid problem is to plan in advance. Have vehicle shipping dates, pick up and delivery locations planned ahead of time. Although you are very prepared, the customer who's motorcycle is being delivered before yours may not be. Again patience is required and remember that the motorcycle shipping company wants to get your motorcycle to you as quickly and safely as they can.
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